Privacy policy

M1 Systems operates this store and website, including all related
information, content, features, tools, products and services (the
"Services"). M1 Systems is powered by Shopify, which enables us
to provide the Services to you. This Privacy Policy describes how
we collect, use, and disclose your personal information when you
visit, use, or make a purchase or otherwise interact with the
Services.

M1 Systems sells protective storage and transport equipment only
and does not sell firearms, ammunition, or controlled components.

By accessing or using the Services, you acknowledge that you have
read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to
information that identifies or can reasonably be linked to you.
Personal information does not include information that is collected
anonymously or that has been de-identified.

We may collect or process the following categories of personal
information:

Contact details including your name, billing address, shipping
address, phone number, and email address.

Financial information including payment card information,
transaction details, and payment confirmations.

Account information including usernames, passwords, preferences,
and settings.

Transaction information including items viewed, added to cart,
purchased, returned, or exchanged.

Communications including information you provide when contacting
customer support.

Device information including IP address, browser type, and device
identifiers.

Usage information regarding how you interact with the Services.

Personal Information Sources

We collect personal information:

Directly from you when you create an account, place an order, sign
up for communications, or contact us.

Automatically through cookies, pixels, and similar tracking
technologies.

From service providers who support payment processing, analytics,
marketing, and fulfillment.

From partners or third parties as permitted by law.

How We Use Your Personal Information

We use personal information to:

Provide and fulfill orders, process payments, arrange shipping,
and manage returns.

Provide customer service and account support.

Improve and personalize your shopping experience.

Detect and prevent fraud or unlawful activity.

Comply with legal obligations.

Send marketing and promotional communications where permitted by
law.

How We Disclose Personal Information

We may disclose personal information:

To Shopify and service providers that perform services on our
behalf.

To marketing and advertising partners in accordance with applicable
law.

When required by law or legal process.

In connection with a business transaction.

With your consent or at your direction.

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal
information in order to provide and improve the Services. To learn
more, please visit https://privacy.shopify.com/en.

Children's Data

The Services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children
under 18 years of age.

Security and Retention

We implement reasonable administrative, technical, and physical
safeguards to protect personal information. We retain personal
information only as long as necessary to provide the Services,
comply with legal obligations, resolve disputes, and enforce
agreements.

SMS Communications and Cart Abandonment

We may collect your phone number when you voluntarily provide it
and expressly opt in to receive text messages.

By providing your phone number and opting in, you consent to
receive recurring automated marketing and transactional SMS
messages from M1 Systems, including order confirmations, shipping
updates, account notifications, promotional offers, and abandoned
cart reminders. Message frequency varies. Message and data rates
may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP. You may reply HELP
for assistance. After sending STOP, you may receive one additional
message confirming your opt-out request.

Supported carriers are not liable for delayed or undelivered
messages.

We use cookies and similar tracking technologies to determine when
a shopping cart has been abandoned. If you have opted in to SMS
communications, we may send reminder messages regarding items left
in your cart.

We may use third-party providers, including platforms such as
Klaviyo, to send and manage SMS communications. Text messaging
originator opt-in data and consent will not be shared, sold, rented,
or disclosed to any non-affiliated third parties for their own
marketing purposes.

For more information about how we collect and use personal
information, please review this Privacy Policy and our Terms of
Service.

Your Rights and Choices

Depending on your location, you may have rights to access, correct,
delete, or request portability of your personal information, and
to opt out of certain data uses. You may exercise these rights by
contacting us using the information below.

You may opt out of promotional emails by using the unsubscribe
link in those emails. You may opt out of SMS communications by
replying STOP.

International Transfers

Your personal information may be transferred to and processed in
countries outside of your country of residence. Where required,
we use appropriate safeguards to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post
the updated version and revise the "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise
your rights, please contact us at:

Email: support@m1systems.com

Mailing Address:
2364 Lakeside Circle
Wilmington, NC 28401
United States